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Customer reviews.
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From an annual boiler service to getting the heating back on, read what our customers say about working with Boiler Point.

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Google customer reviews
5.0

out of 5 on Google

Based on 104 Google reviews

Gas Safe registered engineers

What Our Customers Say

Every review below is published on our Google Business Profile, word for word.

"Liam is exceptionally professional, very reliable and delivers a really great service. He consulted us and kept us informed at every stage, and we feel very safe in his hands. Well done."
philip rees

Google review ·

"Liam from boiler point is top man , trusted company first class in all their work , never use any one else."
Baden Beales

Google review ·

"Boiler Point (Liam) serviced my boiler today and did a great job. We used them previously as well. I highly recommend them. Thanks"
Baldip Purewal

Google review ·

"Always fantastic service from Liam. Professional and knowledgable you know you are in safe hands. He works to a very high standard and I wouldn’t hesitate to use him again. He is exactly what you want from a tradesman."
marie chesney

Google review ·

"Liam did a fantastic job fitting a new boiler system and under floor heating for us in Salhouse. Highly recommend."
Olly Horne

Google review ·

"Great service from Liam, turned up when he said he would, did a great job in timely fashion, would 100% recommend to anyone."
David Sales

Google review ·

"Brilliant local business. Reliable and reasonably priced. Liam has done loads of work for me and has always been both professional and friendly."
Travelling Tom

Google review ·

"Great speedy service, very professional. Would recommend"
Kyle Mardon

Google review ·

"Very good service"
Richard Flower

Google review ·

"Brilliant service from Liam. Very pleased."
Stuey Reeve

Google review ·

"We had Liam service our heating and Boiler very reliable and friendly service all questions we had were answered we will definitely be using Liams services in the future would highly recommend Liams services very professional"
Pauline Waters

Google review ·

"Very professional service. Easy to book, communication was good from booking to updating when en route. Sent relevant documents and description of work carried out straight away. reasonable pricing for boiler service. Very happy"
DANIEL LAWRENCE

Google review ·

"First time I have used BOILER POINT, but as soon as I met Liam I knew he was going to be the person I wanted to do my work. We had a complete new Gas Heating installation, moving over from all electric. From start to finish Liam and his team did a 5 star job, explaining to us what he was doing along the way, as gas was all new to us. Liam went the extra mile to finish the job to my husbands satisfaction, which was very good of him. I would recommend Liam to anyone, he is a friendly, easy chap to get on with, and his work is great value for money. Thank you again Liam together with your team for all you did for us."
Janice Davis

Google review ·

"Liam from Boiler Point always carries out excellent work. He is thorough, efficient, friendly and nothing is ever too much trouble. Always on hand to offer advice too, outside of visits. I would thoroughly recommend him as a top engineer! Keep up the good work Liam 👍"
Sandy Crudgington

Google review ·

"Great services provided by Boiler point. Liam was always on hand for any questions leading upto instillation and instillation was quick and tidy."
Megan Lawes

Google review ·

"Just had Liam upgrade and relocate our boiler from loft to kitchen. Top notch job. Very good technical knowledge and excellent craftsmanship. Would 100% recommend."
Alan Barker

Google review ·

"Definitely the right decision to have our boiler changed by Liam. Provided a competitive quote, came on time when he said he would and did a very professional job. He explained the settings of the boiler clearly and is very knowledgeable. Cleared all rubbish away before leaving. He has just serviced our boiler after fitting it for us 12 months ago. Turned up exactly the time he said he would and left everything tidy before leaving. Very reasonable price for a boiler service as well. Would definitely recommend Liam."
David Neve

Google review ·

"We were recommended Liam by a family member as needed our boiler serviced very quickly. Liam responded so quickly and fit us in really fast, he is very professional and we would highly recommend!"
Katie Watson

Google review ·

"Serviced boiler today - very polite, chatty and knowledgeable guy. Tidy work - explained what he was doing throughout. Would recommend and use in future!"
Lucy Hicks

Google review ·

"Liam came to service the boiler, very polite and efficient. Very professional and happy to book our annual service again next year."
Adam Nichols

Google review ·

"I found Liam's details on the Vaillant website when I was looking for someone to do the first annual service of our air source heat pump. I contacted him by email and he responded quickly. His price was good and we arranged a date for the service which was yesterday. He turned up on time and is a really friendly professional guy. He did the service without issue, left a maintenance checklist and emailed an invoice through for payment All good 👍 Will be booking him again to service the MIL's heat pump and all future servicing requirements we have going forward."
Joanne Bradley

Google review ·

"Liam was polite and friendly, had my gas boiler serviced ,easy to book an appointment, would definitely recommend boiler point and will be using this company again in the future"
Jason Howe

Google review ·

"Serviced and eventually replaced our boiler. Very clean, knowledgeable and professional. Did a great job, will hopefully be handling anything heating wise for us for years to come. Very friendly, answered all of the questions we had, was easy to contact and very responsive. Barely stopped from the moment he arrived to when he left - kept a steady supply of tea for maximum performance! Price was also very fair, fully recommended."
Marc Golder

Google review ·

"I booked Liam, purely on the fantastic reviews he had. It's obvious as to why he has such good reviews. It was a simple process to book the service. He called me when he was on his way and he's a really nice lad who does a very good and thorough job. Even taking time to look at a gas fire that I had in the lounge."
Mark

Google review ·

"We had no heating when our Vaillant boiler had multiple error codes. Liam was able to quickly diagnose the issue and efficiently restore heating to our home. Thank you!"
Jordan Page

Google review ·

"Fantasic service from Liam. Friendly and thurough service of our boiler at fairly short notice. Would highly recommend. Will see you next year Liam!"
Paul Gare

Google review ·

"Liam brilliant sorted our boiler out and all the electrics reliable turned up on time also went through everything so that we knew what was going on, I would 💯% recommend Liam (Boiler Point)"
Anthony Russ

Google review ·

"Good communication and good friendly service ☺️"
Nadine

Google review ·

"Arranged boiler service online - easy and efficient. Liam arrived promptly. Boiler had developed a leak since booking service - Liam quickly investigated, went to get replacement part and fixed in the same visit as completing the boiler service. I will definitely be using Boiler Point again for servicing and repairs. Thanks."
Nicholas Pryke

Google review ·

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Abby Smith

Google review ·

"Extremely friendly, explained in a way I understood and did the job well. Would highly recommend"
Martine Gourley

Google review ·

"Liam was very good. Explained what was being done and offered suggestions to safety. Very fair price as well. Would recommend."
joseph brown

Google review ·

"What a great guy! Liam called to confirm he was en route and arrived bang on time. He encountered a problem with the boiler nipped out returned with the part he needed and completed the service. Polite, professional and great value for money. Thank you."
Amanda Ord

Google review ·

"I’ve used Boiler Point twice now and had an excellent response both times. Great communication and competitive pricing. Work is completed in good time and left clean and tidy. Would recommend."
Jane Gracey

Google review ·

"Liam serviced the boiler swiftly and for a very reasonable price. Great advice and service. I will definitely use him again. Thanks Liam."
Brad Young

Google review ·

"Had new boiler fitted by Liam last week excellent job done, he's very efficient, friendly and tidy,highly recommended"
Angie Brown

Google review ·

"Liam was thorough and professional when servicing our boiler. 100% would reccommend and will be using for boiler/heating needs in the future"
Ross Gunton

Google review ·

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Rebecca Jafur

Google review ·

"Excellent service, very clean and friendly. Liam went above and beyond when servicing our boiler, he took time to check over a few small bits with our unvented cylinder and offered no cost options to try before replacing what could be expensive parts which might not be required. I can’t recommend boiler point and Liam enough, will definitely be using them again in the future"
Richard

Google review ·

"Professional Boiler service completed by Liam, clean and tidy job and great value for money"
Adam Bellis

Google review ·

"We were looking to get our boiler serviced and were pleased to find Boiler Point. Liam very professional, pleasant and would recommend. Will use again next year."
Paul Waplington

Google review ·

"Efficient and knowledgeable. Friendly and the work was fairly priced. Would recommend"
Bethany Webster

Google review ·

"Great service, highly recommend!"
David Poll

Google review ·

"We asked Liam at Boiler-Point to move our boiler to the back wall. He was professional, very neat and tidy work and I would have no hesitation recommending him to friends and family."
Jackie Blanche

Google review ·

"Thoroughly recommend fast efficient service. Received quote to replace and fit new boiler and accepted 2 days later all works complete and all rubbish removed."
Lisa Oxborough

Google review ·

"Contacted Liam about a radiator removal. So refreshing to find such a good reliable tradesperson. Liam gave us a date, time and price over the phone. He was very knowledgeable about his trade. So pleased we had chosen him. Workmanship excellent couldn’t fault. Will be using him in the future and highly recommend him."
David Willows

Google review ·

"Liam is friendly & efficient. We will certainly be using his services again in the future."
Jamie Walmsley

Google review ·

"Got service done. Repair work that needing doing also completed. Was transparent on what needed done and why, and was extremely professional. Will be using Boiler Point for my annual servicing from now on. Thanks Liam."
Frazer Prescott

Google review ·

"Friendly, reliable and knowledgeable. Will definitely contact again for any future issues."
Amy Nicholson

Google review ·

"Excellent service installing some gas pipework, meter and new radiator. Thorough, clean and tidy. Great job, thank you"
Belinda Jennings

Google review ·

"Great service! Very grateful 🙏"
Robert Flint

Google review ·

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Fred jones

Google review ·

"Brilliant service, efficient and explained well about different details. Highly recommended!"
Connor Clough

Google review ·

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Lewis Harte

Google review ·

"Boiler service in November. Great price, almost £30 less than last year's plumber had quoted. Efficient and tidy will definitely be using again for annual boiler check again next year. Thanks Liam!"
Sadie Marshall

Google review ·

"Liam was extremely thorough, professional and personable. We’ve already earmarked him for a couple of other jobs and look forward to his service again in the future!"
Adam Jonas

Google review ·

"Very happy with our gas service. Liam was on time and explained the full service. Would definitely recommend Boiler Point."
Ian Gilfedder

Google review ·

"Great service. Liam was reliable, friendly and efficient. I will be contacting him again in the future for all my heating needs. Highly recommended."
Lorna Dean

Google review ·

"Very professional, friendly and polite. Would definitely recommend!"
Stevie Harvey

Google review ·

"Very pleased with the service very helpful."
Dave Gardner

Google review ·

"Great service. Very friendly and knowledgable. Will definitely use again. Thank you."
J M

Google review ·

"Extremely pleased with the boiler service. Liam was very professional and would highly reccommend."
Aaron Blowers

Google review ·

"Would highly recommend using Boiler Point & will be using them again in the future. Good value, reliable & trustworthy service."
Tom Gardiner

Google review ·

"Fantastic service from Liam."
Emmy Lawson

Google review ·

"Very pleased with a service from boiler point. He was very professional with everything he done, and would highly recommend boiler point to service or replace any gas appliances. Very reasonable price and the engineer Liam was very pleasant and helpful."
RICHARD ALLEN

Google review ·

"Liam was excellent. He did a thorough job and was very plesent. Will be booking for next boiler service definitely"
Maureen George

Google review ·

"Boiler point done a great job today, fitted us in with a tricky job that nobody else wanted to do. He done it in excellent time, very clean and professional, highly recommend. Thank you Liam."
nina tooke

Google review ·

"Liam was polite friendly and knowledgeable. Service done all clear. Will book again for next year. Highly recommend."
Karen Tannahill

Google review ·

"Fast efficient service clean and tidy from a very polite and helpful guy. Credit to his profession"
pam tooke

Google review ·

"I am really pleased to have found Liam. He was working for a neighbour when my boiler went wrong. He was so helpful and quick to sort out the problem. When he returned a day later with the ordered part He let me know when he was on his way and explained everything, also very reasonably priced. I will be using him in the future now as will my daughter. I wouldn’t hesitate to recommend him to anyone."
JANIENE Rangeley

Google review ·

"Had Boiler Point recommended to me by a friend for my boiler service. Easy to book and great service carried out by Liam. Definitely using again and will be recommending"
Lauren Hutton

Google review ·

"Very professional service. Arrived on time, polite and friendly. Work carried out was perfect. Would definitely recommend Liam to others. Thank you 😊"
Tracy Nicklin

Google review ·

"Had a weekend breakdown of my boiler, I reached out via WhatsApp & received a speedy reply, with an appointment booking. I was kept up to date with any delays & the job was completed quickly and professionally. Would highly recommend. Thank you again."
Michael Tacon

Google review ·

"Back home from holiday to find boiler not working, contacted Liam and he was round the next day. Taking his advice we decided to have the boiler replaced. After deciding to go for a new boiler Liam came out within 3 days to complete the job. He was very punctual has great work ethics and explained everything, his work was very tidy and his manner was extremely polite. We would definitely recommend him for your plumbing needs."
Andrew Warman

Google review ·

"Liam was punctual, kept me informed of when he’d arrive, was tidy, polite and thorough. Very pleased with the service and would highly recommend"
Shelley Yazbek

Google review ·

"Excellent service , highly recommended , serviced boiler & supplied & fitted a new radiator valve"
denise yaxley

Google review ·

"Managed to book a service for next day, online booking system made it really easy for me! Liam came round, very professional and efficient. Would use again!"
Tyler Beales

Google review ·

"Had boiler point carry out an annual service. Liam was on time and did a brilliant job. Would 100% recommend and will definitely use again."
Leigh

Google review ·

"I would highly recommend Liam from Boiler point , from booking my time and day slot online to his professional advice , rang me also to say he was on his way Service completed and I’m very happy will defiantly use him again ."
Karen Baldwin

Google review ·

"Perfect job from Liam, instantly got straight to it, very kind and friendly"
Szymon Gradzinski

Google review ·

"Fantastic experience with a tradesman who actually showed up when he said he would :-) explained everything in detail and very happy with service thank you!"
Nicola Cogdell

Google review ·

"100% recommend using BoilerPoint for your gas boiler service! Great online booking system which makes it easy to fit into busy schedules. Will definitely be using BoilerPoint for any future services. Thank-you!"
Sophie Alp

Google review ·

"Great service and would highly recommend Boiler point"
Stuart Fawkes

Google review ·

"Highly recommend Liam. Very easy to book in online and he called ahead when he was on his way. Quick and efficient, thank you!"
Sophie Grimmer

Google review ·

"Been round to do a few things over the past couple months. Great service every time."
Lee Palmer

Google review ·

"Liam fitted new boiler and flushed the system. Very friendly and knowledgeable would highly recommend him"
jack gibson

Google review ·

"I employed Liam to do a job for my friend and he was polite, reliable, courteous, explained everything that was needed and what he was doing and carried out a very neat and tidy installation to cure all the problems that we had been having, very pleased with his high standard of workmanship and would recommend him to anyone"
andrew lilly

Google review ·

"Great service and very reliable. Has helped me with issues multiple times over the last few years."
Josh Hannon

Google review ·

"can highly recommend Boiler Point. Very reliable and friendly service and very reasonably priced"
Belinda Brierley

Google review ·

"Liam is very punctual with fair prices, highly recommend"
Amy Giddings

Google review ·

"Great service by Boiler point who upgraded our old open vented system to a largr combi. This included running new pipework for rads and hot and cold supplies to two bathtooms and a kitchen, we had underfloor pipework that had sprung leaks during the past 10 years with costly repairs being made. This is a much better design of system and am very please with the work."
Sam Sails

Google review ·

"Fantastic service from Liam at boiler point. Knowledgeable, reliable, friendly and somebody you can trust. Would recommend to all."
Lewis P

Google review ·

"Very happy with the boiler flush we had done very nice guy to boot"
Anthony Waplington

Google review ·

"Great service, new boiler with lot's of extra pipe work after removing tanks etc. Liam is always on time, goes the extra mile to finish the job, would highly recommend him and his team."
Richard Dransfield

Google review ·

"I couldn't be happier with the service I have received from boiler point over the past few months. They've installed a new boiler for my mum, installed a complete new central heating system and gas pipes at my place and serviced boilers for other members of my family. Thank you Liam for your knowledge and professionalism. Anytime I or friend have a problem or central heating work needs doing, boiler point is the only number I need."
Lloyd Howard

Google review ·

"Contacted Boiler point multiple times with various issues and every time Liam has come out and sorted the problem. He is very reliable and knowledgeable about all heating and boiler issues. Will definitely be continuing to use these guys going forward."
mark wyer

Google review ·

"The thermostat on my boiler had broken, Liam was able to find and fix the problem straight away. Excellent service, I will be using Boiler point for my services in the future."
Jennifer Kingsland

Google review ·

"Great service, excellent communication, and a competitive price. Quick response on booking and appointment flexibility. Very polite and availability given if any problem should arise. Very happy, highly recommend."
Alba N

Google review ·

"Great service and cleaned up didn’t know he’s been in the house. Friendly service and reasonably priced.. would definitely recommend."
Kim Eley

Google review ·

"Very pleased with the service thank you so much conscientious and very helpful"
Eleanor Hawkes

Google review ·

"Liam has helped me at both my domestic and business properties,reliable, knowledgeable, quick to get round to me at short notice, and at a very good price. Would highly recommend"
Jason Hughes

Google review ·

"Thank you Liam, for our boiler service now feeling confident we will be warm for the forthcoming winter."
Linda storey

Google review ·

"We had Boiler Point in to fit new radiators. The service we received was 100% and we couldn’t recommend this company anymore! Liam was very professional and quick on getting this sorted for us. Thank you Boiler Point! Will definitely be using you again! 👌🏼"
Zoey Brierley

Google review ·

"Called Boiler Point in an emergency as we’d lost hot water! Liam came out to our assistance within 24 hours. Professional, reliable & fast, including affordable unlike other local businesses. A great service from start to finish. Highly recommend Boiler Point for all your boiler needs!"
Rebecca Bowles

Google review ·

Why Our Customers Choose Boiler Point

Reliable Service

We turn up on time and do what we say we'll do

Fair Pricing

Transparent quotes with no hidden costs

Friendly Engineers

Professional and courteous at all times

Quality Guaranteed

Quality guaranteed on all work

Here when you need us

Ready to experience our 5-star service?

Speak to your local team about a boiler installation, service or repair. We’re happy to help.

Serving Great Yarmouth, Norwich, Lowestoft, and all of Norfolk